Frequently Asked Questions

Below you will find the most common questions and answers that we receive. If you have additional questions, please email us at info@autoclean.net or call us at (804) 517-8239 or use the Live Chat feature below.

List of Questions

No, our Sani-Steam Technology is safe and will not damage the surface of your vehicle. In fact, steam loosens surface contaminants faster and gentler than high pressure methods.
Our Sani-Steam Technology kills germs and bacteria on contact. See below for Independent Laboratory Results and our Certificates of Analysis:

Sanitizing

Efficacy Laboratory Tests

Certificates of Analysis

Although your satisfaction is the ultimate gratuity, our technicians definitely appreciate accept tips.
No, the steam will not damage leather. Our Dry-Vapor Steam is safe to use on every type of interior.
No, our system safely cleans the surface without removing wax or clear coat.
We understand things happen. If you contact us at least 24 hours before your scheduled service, we can reschedule your service for a different time and/or day.
If conditions are extreme, we will evaluate whether it’s feasible to continue and, if not, our team will work with you to reschedule your service.